|6129 Nieman Rd
Shawnee, KS 66203
Our company was started in 1956 by my father and mother. I have worked full time since 1970 and my youngest daugher workes for us full time. We have many long time employees that have been with us as long as 23 years We pride ourselves that we are not a internet company that just has operators in cubicals that take orders from people on the web and transfer them to real florists with real florist shops. We do all of our own work on orders within our delivery area and only send orders to real florists in other states.
We can handle all types of occasions Anniversary, Get Well, Birthday, Sympathy, Congratulations, Birth, Parties Weddings etc. We want to be everyone's one stop florist for their family.
Russell Florist & Gifts is considered the floral provider of choice in the Local Shawnee, KS Florist area. Our service is unsurpassed, our commitment unparalleled and our high-end floral designs are a testament to this. As the primo Shawnee, KS florist, we strive to exceed each and every customer's expectation. The Russell Florist & Gifts promise to our customers means quality, care and patience with every flower order and delivery. We guarantee your 100% satisfaction with our bouquets, add-ons and services as we turn your appreciation, sympathy, love and remembrance into something tangible, expressive and real. Our bouquets are designed to your exacting needs and we take care to deliver on your expectation. Here’s why we’re the Shawnee, KS florist of choice:
We are open on Mother's Day (always a Sunday) and maintain extended hours during Valentine's Day Week, and Mother's Day Week. We are closed during the following six national holidays: New Year's Day, Memorial Day, Independence Day (July 4), Labor Day, Thanksgiving Day, and Christmas and Valentine’s Day periods During the busy floral weeks of Christmas and Valentine's Day we advise customers to place orders early to receive the best possible selection and service. We do our best to accommodate same day delivery requests during these busy times, however, we cannot guarantee every last minute order due to sheer volumes. We strongly recommend that customers place orders two days prior to each major holiday.
Contact Information We accept orders 24/7. You can place your order through our website or call us on 913-631-5000 or email us at Our store can be found at 6129 Nieman Rd, Shawnee, KS 66203.
Our store location is:
6129 Nieman Rd,
Shawnee, KS 66203
Our standard delivery fees apply to orders for addresses anywhere in the U.S. or Canada. Please note that there may be additional charges for special time requests or rush deliveries. Also, for specific time requests, we will do our best to accommodate, but cannot guarantee exact times. Orders for delivery anywhere in the U.S. or Canada must be received before 11AM in the recipient's time zone to ensure same day deliveries. Orders received after 11AM will be delivered the following day. International orders (except to Canada) must be placed telephonically and generally require 48 hours for delivery. Please note that we cannot accept international orders online (except to Canada). Refund/Cancellation Policy To provide you with the best possible service, you can cancel your order at any time prior to delivery. However, if your order is en route or delivered, we will be unable to cancel the order. You can call us at 913-631-5000 anytime to cancel an order. We will try our best to accommodate your request as long as your request meets our cancellation policy.
To provide you with the best possible service, you can cancel your order at anytime prior to delivery. However, if your order is en route or delivered, we will be unable to cancel the order.
You can call us at 913-631-5000 anytime to cancel an order. We will try our best to accommodate your request as long as your request meets our cancellation policy.Returns
To provide you with the best possible service, you can return your order for replacement or refund. Flowers & Perishable ProductsFlowers & Perishable Products
If you are not fully satisfied with your gift, we will replace that product to your satisfaction. To receive the replacement product, please call us at 913-631-5000.Speciality Gifts
Speciality gift items that are non-perishable may be returned for any reason, for a full refund (within 7 days of receipt of the item) provided the items are returned unopened with the original packing materials and documentation.
Please note that we can refund shipping fees only if the return is a result of our error. Otherwise, you will receive a full refund for the cost of the speciality gift item, but the original and return shipping fee will not be refunded. To return an item, please call us at 913-631-5000.
We'll notify you via e-mail of your refund once we have received and processed the returned gift item. You can expect a refund, in the same form of payment originally used for the purchase, within seven to fourteen days of our receiving your return.
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Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and colour scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type but may substitute with another colour.
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If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.
When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our user's demographics and interests so that we can better understand and serve our users.
When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.
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We welcome your questions and comments about this Privacy Statement.